Alex Chen
AI Platform Engineer San Francisco, CA
- San Francisco, CA
- alex.chen@email.com
- +1-415-555-0123
- 1990-05-15
Profile
AI Platform Engineer with 6+ years building production-scale ML infrastructure, inference systems, and AI-native platforms. Expert in model serving, observability, and AI-assisted software delivery.
Work Experience
03/2022 - Present
Nexus AI Systems
Senior AI Platform Engineer San Francisco, CA
Lead AI platform infrastructure for enterprise ML serving, responsible for model deployment pipelines, inference optimization, and platform observability across 50+ production models.
Hybrid Retrieval Platform with Reranking
- Built a production retrieval system combining dense embeddings, sparse lexical search, and learned reranking for enterprise knowledge base queries. System handles 10M+ documents with sub-100ms P99 latency.
- Microservices on Kubernetes with dedicated inference nodes, Redis cache tier, and PostgreSQL for metadata. Async indexing pipeline using Kafka for document updates.
- Designed architecture, implemented reranking service, established evaluation datasets with regression testing, and built tracing pipeline for retrieval quality monitoring.
- Technical Stack: Hybrid retrieval (dense + sparse) Cross-encoder reranking Redis caching Kafka streaming Kubernetes
- Challenges: Latency Reduction: Reduced P99 query latency from 450ms to 85ms through multi-tier caching and query optimization.
- Challenges: Quality Metrics: Established NDCG@10 evaluation with automated regression tests preventing 3 production degradations.
Model Serving Infrastructure with Cost-Latency Routing
- Developed model serving platform supporting dynamic routing between on-demand and batch inference, with automatic fallback and cost-aware scheduling across AWS and GCP.
- Custom inference gateway in Rust, Envoy proxy layer, Prometheus/Grafana observability, and Terraform-managed multi-cloud infrastructure.
- Built inference gateway, implemented routing logic with cost and latency budgets, established SLO monitoring and automated rollback procedures.
- Technical Stack: Rust Envoy Prometheus Terraform Multi-cloud routing
- Challenges: Cost Optimization: Reduced inference spend by 35% through intelligent batching and spot instance utilization.
- Challenges: Reliability: Achieved 99.99% availability with automatic fallback and circuit breaker patterns.
06/2019 - 02/2022
DataMind Technologies
Junior AI Platform Engineer Seattle, WA
Developed ML pipeline infrastructure and model deployment systems for computer vision and NLP products serving 2M+ daily active users.
Structured Output API with Schema Validation
- Built API service guaranteeing schema-constrained structured outputs from LLMs for downstream consumer applications, with runtime validation and fallback chains.
- FastAPI service with Pydantic validation, custom output parsers, and Redis for response caching. Deployed on AWS ECS with auto-scaling.
- Implemented core validation engine, designed fallback chains for schema failures, and built monitoring for output quality and constraint satisfaction rates.
- Technical Stack: FastAPI Pydantic Schema-constrained generation Redis caching AWS ECS
- Challenges: Constraint Satisfaction: Achieved 99.7% schema validity rate with automatic fallback to stricter generation parameters.
- Challenges: Throughput: Scaled to 5K RPS with caching and connection pooling optimizations.
MCP Integration Platform
- Implemented Model Context Protocol integrations with scoped permissions for enterprise tool use, enabling secure LLM access to internal APIs and databases.
- Go-based MCP server with OAuth2 scope enforcement, audit logging, and least-privilege access controls. Integrated with existing identity provider.
- Developed MCP server implementation, designed permission scoping model, and built compliance audit pipeline for tool invocation traces.
- Technical Stack: Go MCP protocol OAuth2 Audit logging Zero-trust architecture
- Challenges: Security: Zero privilege escalation incidents with granular scope enforcement and comprehensive audit trails.
Open Source & Publications
Open Source Contributions
Contributor to vLLM inference engine (batching optimizations) and OpenTelemetry Python SDK (instrumentation for ML frameworks). Maintainer of internal tools for model evaluation and regression testing, adopted by 3 engineering teams.
Speaking & Publications
Presented 'Cost-Aware Model Routing at Scale' at MLOps Community Summit 2023. Co-authored paper on hybrid retrieval architectures published in ACM CIKM 2022.
Skills
AI-Assisted Software Delivery
- Leverage Claude Code and GitHub Copilot for human-supervised development workflows including task decomposition, repository-context exploration, implementation planning, test generation, PR review, debugging, and documentation updates
- Generated changes require local validation, CI checks, code review, security/permission review, and rollback readiness
- Use AI tools for scaffolding complex inference services, generating test matrices for model evaluation, and exploring large codebases for refactoring targets
Model Serving & Inference Optimization
- Design production inference systems with dynamic batching, request scheduling, and memory-aware loading
- Implement model routing with cost and latency budgets, automatic fallback chains, and circuit breakers
- Optimize with ONNX Runtime, TensorRT, and custom CUDA kernels
- Build caching tiers with semantic similarity and exact-match strategies
Retrieval & Context Quality
- Build hybrid retrieval pipelines combining dense embeddings, sparse lexical search, and cross-encoder reranking
- Implement context quality scoring, citation tracking, and chunking strategies for long documents
- Establish evaluation datasets with regression testing for retrieval metrics including NDCG, MRR, and precision@K
Observability & Platform Engineering
- Implement distributed tracing for inference pipelines with OpenTelemetry, build custom dashboards for model drift and latency SLOs, and establish alerting on prediction quality degradation
- Design prompt and model versioning systems with A/B testing infrastructure
- Manage Kubernetes deployments with GPU node pools and autoscaling
MCP & Tool Integration
- Develop Model Context Protocol servers with scoped permissions and audit logging
- Implement secure tool calling with schema validation, rate limiting, and least-privilege access
- Build integration patterns for enterprise systems with OAuth2, API gateways, and zero-trust network policies
Education
09/2017 - 06/2019
University of Washington
M.S. Computer Science Seattle, WA
Concentration in Machine Learning Systems and Distributed Computing. Relevant coursework: Distributed Systems, Advanced Algorithms, Deep Learning Systems, Cloud Computing, Statistical Learning Theory. Graduate Research Assistant in ML Infrastructure Lab. Thesis: 'Latency-Optimized Scheduling for Heterogeneous GPU Clusters in Model Serving.' Recipient of Allen School Fellowship.